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  #1  
Old 02-04-2010, 06:39 AM
Tad_R Tad_R is offline
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Default Failed to Burn DVD - ARGHHH!

I am really frustrated. I keep trying to make a copy of a disc, but each time I get an error message that says, "Failed to Burn DVD. Do you want to burn again?"

I have trashed 7 discs tonight and I give up. Does anyone have any idea why this is happening?

Tad
  #2  
Old 02-04-2010, 07:47 AM
AGJ AGJ is offline
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Nope no idea why that happening but if you posted the information asked of you listed below in a post reply to this thread someone might be able to help you out


Help Us Help You


If you are posting about an operational problem with one of the DVDFab products, you will improve the speed and accuracy of the response by providing some information in the very first post that will probably be needed.

First, make note of any error codes or messages that appear in popup boxes and put them in your post. Information on error codes that appear in the DVDFab UI are captured in one of the logs we request below.

DVDFab keeps logs of its activities that supply basic system information and can help pinpoint where and when an error happened and help pinpoint the cause. The default location for these logs on most Windows systems is:

C:\Documents and Settings\your username\My Documents\DVDFab\Log

The logs are simple text files that can be opened with Windows Notepad if you want to read them. If the size exceeds the forum’s attachment size limit, you may need to delete older entries or copy and paste the relevant ones into a new file. The log files can be attached to a post using the "Manage Attachments" button below the editing box.

dvdfab_burn_vso.log Attach for all problems. The entries are time stamped with the most recent at the top.

dvdfab_burn_imgburn.log Attach if you have ImgBurn set as the burning engine and the problem concerns disc burning. Time stamped with the most recent at the bottom.

dvdfab_process.log Attach if DVDFab crashes and the crash report window does not come up or complete correctly or if internal error codes appear in the DVDFab window (“Task Failed…”). Time stamped, most recent at the bottom.

dvdfab_internal.log Attach for all problems. Time stamped, most recent at the bottom. Please edit to include only the most recent or relevant log session.

Other Information:

Depending on the nature of the problem, it can help to know:
If this happens with all discs or just one
Your operating system/CPU/memory configuration
If you are using external hard drives or optical drives
If you have made any recent changes to your OS or system hardware
If you have other DVD or BD software installed, particularly if recently added.

Posts with all the requested information will be answered first.
  #3  
Old 02-04-2010, 01:11 PM
Tad_R Tad_R is offline
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No problem, I will provide any information that will help shed some light on what is going wrong. I have attached all of the log files to this post. Also, I am running Windows 7 on a Gateway computer that has a Quad Core Processor and 8 gigs of RAM. It's a pretty good system. Thank you all for any advice.

Tad
Attached Files
File Type: log dvdfab_burn_vso.log (12.5 KB, 87 views)
File Type: log dvdfab_internal.log (2.7 KB, 53 views)
File Type: log dvdfab_process.log (868 Bytes, 41 views)
  #4  
Old 02-04-2010, 01:31 PM
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CBR929 CBR929 is offline
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Tad_R is a paid version of Fab or free? Log files show a Non-CSS version which I think may be one problem, try to download the newest beta version. Also the code you are getting is 122 HWS_FAILED_CALIBRATING 22 // Write failed at the beginning of the media (often a media that is poorly supported by the drive)
  #5  
Old 02-04-2010, 01:50 PM
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DarthCopier DarthCopier is offline
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Quote:
Originally Posted by Tad_R View Post
No problem, I will provide any information that will help shed some light on what is going wrong. I have attached all of the log files to this post. Also, I am running Windows 7 on a Gateway computer that has a Quad Core Processor and 8 gigs of RAM. It's a pretty good system. Thank you all for any advice.

Tad

As CBR929 suggested, you are using the Non-CSS version of this program.

Frankly, I'm surprised you were able to rip a copy protected DVD at all, but it appears you were successful...had you been able to write it (the copy protection is causing all your write errors) it would have been un-watchable anyways...

Un-install the Non-CSS version, and D/L the version from the link in this forum - "Latest Official Releases" - and please try one more time. Your media and drive both appear to be OK (there is better media, but when I used the Sony media, it caused no problems...).

The new attempt should be more what you're looking for.

DC

  #6  
Old 02-04-2010, 02:36 PM
Tad_R Tad_R is offline
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Wow. Thank you guys. That may explain things. I have the paid version, which was installed on my old computer that crashed several months ago. When my wife asked me to copy a disc, I installed the software on my new computer and put my registration key in and everything appeared okay.

However, when I tried to copy the disc, it gave me the "non css version" error. I dug around and found the correct version and installed it on top of the old. I am going to completely uninstall and start over.

Regarding the media, I thought that Sony would be the safest bet, so I bought a huge 100-pack of them. I saw someone else on the forum mentioned Verbatim. Is that a better, and better supported, media?

Thanks again,

Tad
  #7  
Old 02-04-2010, 02:52 PM
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DarthCopier DarthCopier is offline
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Quote:
Originally Posted by Tad_R View Post
Wow. Thank you guys. That may explain things. I have the paid version, which was installed on my old computer that crashed several months ago. When my wife asked me to copy a disc, I installed the software on my new computer and put my registration key in and everything appeared okay.

However, when I tried to copy the disc, it gave me the "non css version" error. I dug around and found the correct version and installed it on top of the old. I am going to completely uninstall and start over.

Regarding the media, I thought that Sony would be the safest bet, so I bought a huge 100-pack of them. I saw someone else on the forum mentioned Verbatim. Is that a better, and better supported, media?

Thanks again,

Tad

The best we can do on this question is offer our own personal experiences...I've had good luck with Sony discs - others have had bad experiences with them...

Taiyo Yuden, by general consensus, offers the best -R SL disc, and verbatim the best +R DL disc... if you use any other brand than those, be guided by the results you get... (some results make take a few months to show up...) if your copies playback fine after 8-12 months, then you should be OK with that brand - the only problem with that is, is getting the same M.I.D. for the brand, when all you have to look at in the store is the package labeling, which doesn't list the M.I.D.

DC

  #8  
Old 02-04-2010, 03:43 PM
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maineman maineman is offline
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In addition to the excellent advice so far...

Uninstall everything with respect to Fab.
Use the uninstaller and then manually delete anything you find.

In Windoz device manager > scroll down to VSO (at or near the bottom) >
click on + to expand >
Uninstall all instances of patin-couffin driver

If you don't already have it, download and run CCleaner.
Be certain to tick Old Prefetch Data under the Advanced heading.

As DC suggested, Sony discs are good quality. However, they tend to be a bit finicky.
By this, I mean they are less universally compatible than Verbs or Taiyo Yuden, but when they work, they work very well.

I didn't have a chance to research your burner and firmware, but we can do that if it becomes necessary.

I also believe you will be better off with Img as your default burn engine...
but one step at a time.

Good luck
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  #9  
Old 02-05-2010, 03:06 AM
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StormJumper StormJumper is offline
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Suggestion...
Before removing or deleting the patin-couffin driver you should check to make sure you have no other program on your system that uses the patin-couffin driver because if you do those program will no longer work properly.

Just my .02 cents
  #10  
Old 02-05-2010, 03:42 AM
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maineman maineman is offline
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I disagree.
There's no way to determine if the patin-couffin driver is part of the problem without deleting it.
Regardless, the patin-couffin driver is reinstalled with the next install of Fab without harm to other VSO programs.

You would have to opt out manually and not install VSO at all in order to prevent it from installing.
BTW, Fab will still work without it as it now uses SPTI as its access driver.

Quote:
Originally Posted by StormJumper View Post
Suggestion...
Before removing or deleting the patin-couffin driver you should check to make sure you have no other program on your system that uses the patin-couffin driver because if you do those program will no longer work properly.

Just my .02 cents
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Help Us Help You | Stubborn DMA Reset | Tips on Troubleshooting Analyzing/Ripping dvds | Setting Up ImgBurn and DVDFab to work together

If it ain't broke, don't fix it!

You know how to whistle, don't you, Steve? You just put your lips together and... blow. | Lauren Bacall | "To Have and Have Not" (1944).
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